If you now have 2 icons for the HP LaserJet 1100:.Connect your printer to a USB port and turn it on.Don't click "Print a test page" at this point (because you haven't yet connected the printer). Set or don't set the printer as the default printer.
Share or don't share the printer as you like (if you do share it, give it an 8 character "Share name" with no spaces and no special characters.When the update completes, find and select "HP LaserJet 1100 (MS)" and click Next.If you don't find "HP LaserJet 1100 (MS)," click "Windows Update" and wait.If you find "HP LaserJet 1100 (MS)" select it and click Next and go to step 11. On the "Install a printer driver" screen, select "HP" in the left pane.Select "Use an existing port" and leave the drop-down list set to "LPT1: (Printer Port)" then click Next.Click "Add a printer" at the top of the Devices and Printers window.Select the "Drivers" tab, select the driver for the LaserJet 1100 (if present), and click "Remove." Remove both the driver and the driver package.Click on any other icon in the "Printers and Faxes" section of Devices and Printers and then click on the link at the top for "Print server properties.".Open Devices and Printers, right-click the icon for your LaserJet 1100 and select "Remove device.".Disconnect the printer from the computer.Without knowing what your "sign of troubleshooting" means or what you mean by "ran through it but good results," I suggest completely uninstalling and reinstalling the printer as follows. Thus, assuming that your problem is a driver - which is not at all clear from your very limited description - the best way to get the proper driver is to use Windows Update as described below. On the other hand, Windows Update does have drivers for the HP 1100 up to and including Windows 10. The drivers offered at the HP support link for your printer ( )ĭo not include any Windows 7 drivers (my Windows 7 system is detected as "Windows NT" - it's possible that the driver for NT 4.0 would work, but that's not guaranteed). Or you can also ask in the HP Support Forums if the problem _ Bill Smithers - Microsoft MVP July 2013 - Dec 2020 When this link is clicked, HP Print and Scanĭoctor is downloaded using your Internet browser's download capabilities. HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks. HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. HP Printers - Using HP Diagnostic Tools for HP Printers in Windows Uninstall then reinstall your Printer using the correct Drivers and setup information at this HP website.Īnd there are troubleshooting steps for it there too. You get your drivers from HP, IF they have them for Windows 7 for that Model.
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